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Q&A

Q&A<FAQ>

List of frequently asked questions

  • Q:Please tell me the time and place of check-in

    A:Yes, you can do so at the front desk on the first floor of the hotel.At the same time, we are also introducing non-face-to-face check-in mContinue reading
  • Q:What time is check-out?

    A:Yes, it's 10:00 AM.
    Simply drop your key in the black "key mailbox" located inside the main entrance on the first floor and head out.ThereContinue reading
  • Q:Is the hotel non-smoking?

    A:Yes, all rooms are non-smoking, including the terrace.Please refrain from using electronic cigarettes.We apologize to all smokers, but pleContinue reading
  • Q:What kind of room types are available?

    A:We have five types of rooms available, ranging from 25.2m² to 42.0m².High floor plan from the 9th to 12th floors are also available.
    ・TravContinue reading
  • Q:Is the bed a "duvet style" finish?

    A:Yes, all beds are equipped with clean, comfortable and fluffy duvets.
  • Q:First introduced in a hotel in Japan What is Culiess Ag Bed?

    A:Yes, it was the first hotel in Japan to introduce it to all beds.They are produced domestically by FRANCE BED CO., LTD., and some are madeContinue reading
  • Q:Can I connect to the internet in my room?

    A:Free Wi-Fi connection service is available in all guest rooms.
    Each room is equipped with Wi-Fi with a separate password, which is writtenContinue reading
  • Q:Is there a smartphone / mobile charger installed in the guest room?

    A:Yes, we have chargers in all rooms that are compatible with carriers with five tips.
    ・Multi-connector 4in1(Micro USB + Type-C + FOMA + CDMContinue reading
  • Q:Is there an outlet at the bedside of the bed?

    A:Yes, all beds have a power supply and a USB outlet at the bedside.
    Double beds and queen beds are provided on the left and right, twins anContinue reading
  • Q:Is there an air purifier in the room?

    A:Yes, we have Plasmacluster Air Purifier Made by Sharp (with humidification function) in all rooms.
  • Q:Are there washing machines and gas dryers in the rooms?

    A:Yes, we do provide.There is a free fully automatic washing machine and gas dryer in the dressing room.You will have less luggage such as cContinue reading
  • Q:Is there a kitchen in the room?

    A:Yes, all rooms have it.
    The room is equipped with an induction stove, dining table set, two-door refrigerator, oven range that can also toContinue reading
  • Q:Is there a microwave?

    A:Yes, we have microwave ovens in all kitchens.Please use it conveniently as a normal range.
  • Q:Do you have cooking utensils?

    A:Yes, we have various items in the kitchen(The photos are taken out and lined up)
    The set includes a simple deep frying pan suitable for siContinue reading
  • Q:Is there an electric kettle to boil water?

    Yes, we have an electric kettle in the kitchen of every room.
  • Q:Is there a rice cooker in the kitchen?

    A:Unfortunately, we do not provide it.For rice, please purchase packed rice (chin in the microwave) at nearby stores and heat it in the micrContinue reading
  • Q:Is there any seasoning in the kitchen?

    A:From the viewpoint of preventing foreign substances from entering, seasonings (salt, pepper, soy sauce, mayonnaise, oil, etc.) are not insContinue reading
  • Q:Which rooms are suitable for business (workation, etc.)?

    A:Yes, we have permanently installed a workspace with bright ceiling lighting in the guest room where you can concentrate on your work. (InsContinue reading
  • Q:What type of TV is in the guest room?

    A:Yes, we have introduced a 43-inch BRAVIA 4K Internet TV (65-inch wide twin).
    Additionally, you will receive complimentary access to the "RContinue reading
  • Q:Does the TV in your room have Chromecast functionality?

    A:Yes, Chromecast is built into the TV, so you can easily enjoy the videos on your smartphone on a large TV screen... (We will connect from Continue reading
  • Q:What size TV is in the room?

    A:Doubles, twins and triples are available in 43 inches, and wide twins are available in 65 inches (wall-mounted).Introduced SONY 4K BRAVIA Continue reading
  • Q:Is there an "accessory tray" in the room?

    A:Yes, we have an accessory tray (with velor and ring groove) on which you can place rings and accessories on your desk.Lost and found itemsContinue reading
  • Q:Are there baggage racks in the rooms?

    A:Yes, we have foldable baggage racks available in your room.
    In addition, FRANCE BED uses high-leg beds, which allow suitcases, carry-on baContinue reading
  • Q:What type of bath is in the room?

    A:Yes, the separate bathroom is equipped with a bathtub, shower, bath chair and hand basin.
    There is a washing place where you can wash yourContinue reading
  • Q:What kinds of amenities are available in the rooms?

    A:Yes, we have hotel-specific amenities for your comfort.Bath towels, face towels, shampoo, conditioner, body soap, toothbrush set, comb, raContinue reading
  • Q:Is the bathroom and toilet the same type?

    A:All rooms have separate bathrooms and toilets, making them comfortable and convenient to use.You can also wash your body in the washing arContinue reading
  • Q:Are the toilets separate?

    A:Yes, there is a comfortable toilet room that is separate from the bathroom.
    It comes with a warm water washing toilet seat and an etiquettContinue reading
  • Q:Are there heated toilet seats in the toilets?

    A:Yes, we have it in all rooms.Of course, the toilet seat has been disinfected and we are waiting for you.The bathroom and toilet are separaContinue reading
  • Q:Is there a large communal bath / spa in this facility?

    A:Unfortunately there is no such thing.
  • Q:Are there cleaning supplies such as vacuum cleaners in the rooms?

    A:Yes, floor wipers (floor cleaning tools) are installed in the flooring tile rooms.

Reservation / Inquiry

If you have any questions, please feel free to contact us.

098-943-1818(Ryujin Hotel Ukishima Naha)

09:30-18:00