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Q&A

Q&A<FAQ>

List of frequently asked questions

  • Q:Do you provide pajamas?

    A:Unfortunately, we do not have any equipment, but we would like to inform you that there is a plan with upper and lower pajamas on the waffContinue reading
  • Q:About bed size

    A:Yes, the bed sizes at our hotel are as follows:

    ●Travelers Double:140 cm x 195 cm
     
    ●Queen Double Travelers Double High Floor:160 cm x 19Continue reading
  • Q:What is the location from the terrace like?

    A:Yes, all the room terraces face south, offering views of the surrounding parks and the southern part of Naha City.
    We also have a high floContinue reading
  • Q:What furniture and equipment are provided in the rooms?

    A:Yes, in each room
    ・IH kitchen
    ・2-door refrigerator
    ・Microwave(Comes with oven function and can make toast)
    ・Electric pot
    ・Deep frying pan,Continue reading
  • Q:Does the hotel have a partner parking lot?

    A:Oshiro Parking (30 cars can be parked)" with a discount next to it.Look for the yellow sign next to the hotel.We will give you a discount Continue reading
  • Q:Are shoes prohibited in the rooms?

    A:Yes, you can take off your shoes and go up at the entrance of each room as if you were at home.The rooms are clean and safe for small chilContinue reading
  • Q:Are the slippers in the rooms disposable?

    A:Yes, while the entire hotel is mindful of being eco-friendly, we have introduced individually wrapped disposable terry slippers, prioritizContinue reading
  • Q:Are there any convenience stores nearby?

    A:Yes, there is LAWSON (open 24 hours) just 30 seconds away on foot, and a 7-Eleven and Family Mart within 3 minutes.There is also Don QuijoContinue reading
  • Q:Where are the supermarkets nearby?

    A:Yes, it is an 8-minute walk to the food section (basement food hall) of Ryubo, the only department store in the prefecture.There are also Continue reading
  • Q:Can I buy diapers and baby food nearby?

    A:Yes, there are convenience stores (open 24 hours), drug stores (Mori), Don Quijote, and other large specialty stores such as the Ryubo depContinue reading
  • Q:Please tell me about co-sleeping with children

    A:Yes, one preschool child (under elementary school age) per room can sleep in the same bed as an adult free of charge.However, please underContinue reading
  • Q:Are there wheelchairs available for loan?

    A:Yes, we do provide.We will provide it at the front desk.Only one unit is available free of charge, but reservations are accepted on a firsContinue reading
  • Q:Do you have a laptop rental?

    A:Unfortunately, we do not rent notebook PCs or install shared PCs in the public.Thank you for your understanding.
  • Q:Please tell me the map code of the car navigation system

    A:The map code of our hotel is 33 157 253*Ten It is.
  • Q:Is there a curfew?

    A:After check-in, you can come and go freely 24 hours a day.If you have any evening commitments, such as a welcome or farewell party, pleaseContinue reading
  • Q:I have two rooms reserved.Can you do it next to each other?

    A:We will do our best to accommodate your request, but please understand that this may vary depending on the reservation situation and room Continue reading
  • Q:Can I call a taxi?

    A:There are many taxis Ukishima Dori Street and Kokusai Dori Street in front of the hotel all day long, so you can easily grab one.You can aContinue reading
  • Q:How to get to the Kokusai Dori Street?

    A:When you exit the front entrance of the hotel, you will reach Ukishima Dori Street, turn right and walk for 30 seconds to Kokusai Dori StrContinue reading
  • Q:Is there a transfer?

    A:Unfortunately, the hotel does not offer transportation.
  • Q:Is there an ATM corner?

    A:There is no ATM within the facility, but please use the ATM at the convenience store located 30 seconds away on foot.The Bank of The RyukyContinue reading
  • Q:How to access from Naha Airport?

    A:There are the following four ways.①Yui Yui Rail (Monorail) ②Rent a car from the airport ③Direct taxi ride ④Local bus

    ① Yui Rail(monorail)Continue reading
  • Q:What kind of place are you located in?

    A:Central part of the Kokusai Dori Street,Matsuo District.Enter Ukishima Dori Street next to HOTEL COLLECTIVE and arrive in 30 seconds on foContinue reading
  • Q:Is there a coin laundry?

    A:Yes, all rooms are equipped with washing machines and gas clothes dryers that you can use free of charge.We do not provide detergent or faContinue reading
  • Q:Can pets stay with me?

    A:Unfortunately, please refrain from staying with pets other than assistance dogs (guide dogs, hearing dogs, service dogs) and admission. (IContinue reading
  • Q:Is there a barrier-free room?

    A:Yes, we have one Wide Twin Universal room (capacity 4, 2 beds + 2 futons).The room is equipped with a wheelchair-accessible toilet and a sContinue reading
  • Q:Please tell me about the restaurants and restaurants in the area

    A:Within walking distance of the hotel on Ukishima Dori Street, Kokusai Dori Street Street and Heiwadori Street, there are many restaurants,Continue reading

Reservation / Inquiry

If you have any questions, please feel free to contact us.

098-943-1818(Ryujin Hotel Ukishima Naha)

09:30-18:00