Q&A

Q&A＜FAQ＞

List of frequently asked questions

【Hotel / Guest rooms】
Q:What furniture and equipment are provided in the rooms?
A:Yes, in each room
・IH kitchen
・2-door refrigerator
・Microwave(Comes with oven function and can make toast)
・Electric pot
・Deep frying pan,…Continue reading
【Hotel / Guest rooms】
Q:Are shoes prohibited in the rooms?
A:Yes, you can take off your shoes and go up at the entrance of each room as if you were at home.The rooms are clean and safe for small chil…Continue reading
【Hotel / Guest rooms】
Q:Are the slippers in the rooms disposable?
A:Yes, while the entire hotel is mindful of being eco-friendly, we have introduced individually wrapped disposable terry slippers, prioritiz…Continue reading
【Hotel / Guest rooms】
Q:Please tell me about co-sleeping with children
A:Yes, one preschool child (under elementary school age) per room can sleep in the same bed as an adult free of charge.However, please under…Continue reading
【Hotel / Guest rooms】
Q:Are there wheelchairs available for loan?
A:Yes, we do provide.We will provide it at the front desk.Only one unit is available free of charge, but reservations are accepted on a firs…Continue reading
【Hotel / Guest rooms】
Q:Do you have a laptop rental?
A:Unfortunately, we do not rent notebook PCs or install shared PCs in the public.Thank you for your understanding.
【Hotel / Guest rooms】
Q:I have two rooms reserved.Can you do it next to each other?
A:We will do our best to accommodate your request, but please understand that this may vary depending on the reservation situation and room …Continue reading
【Hotel / Guest rooms】
Q:Is there a coin laundry?
A:Yes, all rooms are equipped with washing machines and gas clothes dryers that you can use free of charge.We do not provide detergent or fa…Continue reading
【Hotel / Guest rooms】
Q:Is there a barrier-free room?
A:Yes, we have one Wide Twin Universal room (capacity 4, 2 beds + 2 futons).The room is equipped with a wheelchair-accessible toilet and a s…Continue reading